Small Business Phone Systems

Small Business Phone Systems

Small businesses have a lot of options when it comes to phones systems small business. The biggest question is usually the budget for the system. Do you want to spend a lot of money up front or do you want a flexible payment plan? You might also consider getting an older office phone system if you’re on a budget. These older systems are less expensive, but you will need a larger initial investment.

You can get a phone system with an automated phone attendant, which will forward calls to the right department. You can also choose a phone system with an interactive voice response (IVR) feature.

Which lets customers interact with your system to ask questions without speaking with a live agent. Regardless of the type of phone system you get, make sure it can scale with your business.

In addition to the basic functions, there are advanced features that you should consider as well. You may want a virtual receptionist if you field a large number of customer calls. You may also want to use screen sharing if you have a team of field workers. A business phone system should have all of the features you need, and it needs to be able to support the number of employees you have.

A basic small business phone system should offer dozens of features. Many small business phone systems have cloud-based hosted systems that make it easier for small businesses to use features that would otherwise be reserved for large companies. For example, Ooma allows you to integrate your contacts in their mobile app, and it has an affordable mobile app that enables users to place and receive calls from team members without having to switch phones. Using the mobile app, you can also update your user preferences.


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